[Discussion] Mail Problems, etc. Continued

Carl Gehr Carl.Gehr at MCGCG.Com
Mon Jan 8 23:03:45 PST 2007


On Tue, 09 Jan 2007 06:30:28 GMT, Brian Grawburg wrote:

>
>C. However, when I am at work and connected to the hotel's high-speed
>Internet (Road Runner cable), mail sent via PMMail either won't go
>through (SMTP setting) or just goes into cyberspace (POP setting).

Ah!  Now we're down to the real problem/question!

{I need to credit this information to Lewis Rosenthal, because he
explained the problem to me.  I am just relaying what I understand from
him.]

Most hotels do not provide an outbound message server.  And, because
they are concerned that someone might act like a spammer and send junk
mail, they BLOCK the standard Port 25 normally used by SMTP servers. 
If you were to call the hotel's help desk, they would tell you that [by
design] you cannot send server based E-Mail but must use a Web-based
mail site.  [i.e., They want you to do what you are doing!]

As I get the solution to the [again from Lewis], there are two options:
1)  In the case where the hotel just does not provide a server, AND IF
your ISP provides a secure SMTP server that allows remote login, you
can get by the hotel's lack of a server.
2)  If the hotel actively blocks Port 25, then IF your ISP provides
access to their server via an alternative port [probably via a secure
login], then you can change the PMMail SEND settings to access the SMTP
server with that alternate port.

So, your problem is NOT your ISP, nor is it a fault with PMMail.  Your
beef is with the hotel [or their network provider].

Your task now:  Contact your ISP to see if they can accomodate either
or both of the situations I mentioned above.

Good luck!
Carl




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